Business Process Outsourcing (BPO) Services
Global Data Solutions Inc. (GDS) has the resources, technology and operational expertise in place to help companies expand globally and exceed their customer sales, services and marketing expectations by the Proactive Customer Centric approach.
GDS offers a wide range of Business Process Outsourcing (BPO) services to the clients. GDS specializes in all forms of call center outsourcing services. It includes outbound and inbound call center services which helps you better utilize your time, money and resources, and boost your niche. We partner with you to provide you the entire spectrum of BPO services using our experience, industrial insights and repeatable and proven, methodologies.
We offer complete operational support to our clients in form of on core and non-core business activities. Our services help our clients to focus on their business and save operational cost. We have trained, highly qualified professionals who are committed and capable of performing BPO Services, thus enabling unbeatable and improvised operation support. We are committed to value and endorse client satisfaction by standardization, simplification and optimization of the outsourced process. We do provide offshore BPO solutions as well. Our BPO services majorly focus on a multifaceted service that includes voice and non-voice based offerings.
Make GDS your one stop business process outsourcing firm, for all your call center requirements. All you need to do is to contact GDS and we will take care of your BPO needs in the following fields:
Data Entry/Processing Services
GDS offers data entry, data capture, data processing, data mining, data cleansing, new database creation etc. for various departments in an organization like Marketing, R&D, HRD, Accounts & finance etc.
- Data entry from Paper/Books with highest accuracy and fast turnaround time
- Data entry from Image files in any format
- Data Entry: Yellow Pages / White Pages Keying
- Data Entry and Compilation from Web site
- Data Capture / Collection
- Business Transaction Data Entry like sales / purchase / payroll
- Data Entry from Hardcopy/Printed Material into text or required format
- Data Entry into Software Program and Application
- Catalog Data Entry
- Copy, Paste, Editing, Sorting, Indexing Data into required format etc.
- Data Cleansing Services.
- Data Indexing Services.
- Data Mining and Ware Housing Services.
- Data Analysis and Authorization Services and so on.
Back End Operations
Business process outsourcing (BPO) in today's times is the ideal solution to curb company expenses without compromising on Company standards. Back office outsourcing is one of the topmost services under outsourcing. GDS offers complete operation support which includes supporting clients on core and non-core business activities. Our back office systems are impeccably integrated with competent man power.
GDS can be yours ideal partner for meeting and catering to the transcription service needs and requirements. We set high standards in offering experienced and well-qualified transcriptionists, advanced software technologies to offer end-to-end answers for Legal, Medical, Technical, Business and Word Transcription Services. Our qualified and trained professionals, maintain a high business standard in offering transcription services and catering to the needs of our clients based all over.
If you are looking for transcription services; then you are at the right place, just contact us or complete the feedback form. We will bring to you the entire outsourcing solutions, thereby satisfying or exceeding your expectations as GDS aims to provide the following:
- Quality output
- Accuracy at Work
- Increased productivity and Workflow
- Well Qualified Work Force with Experienced Professionals
- Minimum Turnaround Time
Data Transaction Processing
Data Transaction processing (DTP) is one of the key BPO services in the back office support section. DTP means extending support to increase accuracy while reducing the turnaround time. The team at GDS provides backend support and processes voluminous transactions for its clients related to payroll, account maintenance and changes, data conversion, financial statement preparation, accounts receivable management and accounts payable management.
Inbound/Outbound Call Centre
Call centre services help businesses to perform activities through Inbound and Outbound Services. We have the expertise and skilled manpower to set up and manage small, medium or large outbound and inbound call center services. Our call centre agents are well trained and proficient to handle large volumes of calls in a professionally. The agents are provided in-house training starting from greeting the customers over the phone, calls pertaining to surveys, lead generation, verifications, collections and sales.
For Inbound Calls, we act as a remote center for our clients to handle their customer's queries. The services can be rendered through Voice, Chat, SMS and Email. Customer service, Order status, Product briefing, Enquiries, Technical trouble shooting, Reservations, IVR enabled customer services, Order processing, HR Services etc. Through inbound we also perform sales through up-selling and cross selling. We ensure that each incoming call is processed efficiently and appropriately by our call centre representative.
For Outbound Calls, we specialize in providing services like Telemarketing, Collections, Research, Survey and Follow up calls. Our team is capable of selling any product, services, solutions etc. The Telemarketing calls are made to the prospective customers or even to the existing customers with the idea to sell a product or conduct a survey so on or so forth. Market research, customer satisfaction survey, product / concept acceptance survey, Competitor analysis etc. are some of the activities which can be performed. Our team can also help a company in generating sales leads.
To know more about our services, please contact us at 918-919-8055 or email us @ GDS Sales
Knowledge Process Outsourcing (KPO) Services
Knowledge Process Outsourcing is high-value knowledge and information based sector of the outsourcing industry. With KPO, the achievement of objectives is highly dependent on the skills, domain knowledge and experience of the people involved. And when this gets outsourced a new business trend emerges, Known as Knowledge Process Outsourcing. The KPO typically involves a component of Business Processing Outsourcing (BPO), Research Process Outsourcing (RPO) and Analysis Proves Outsourcing (APO). KPO business entities provide typical domain-based processes, advanced analytical skills and business expertise, rather than just process expertise.
Global Data Solutions Inc. (GDS) is committed in providing the highest standard of KPO by understanding their client's respective industries and needs. In doing so, they can transfer tasks that were once considered essential to a business internal operations into the KPO sector. Our KPO fulfills its promise to provide effective and reliable at lower cost for our customer. As your partner we provide end to end services across the value chain. We offer our service to the following processes:
Virtual Assistant Services - helps the clients to outsource their business, personal & internet related tasks to save time & focus on their core work. GDS provides 24/7 live web chat, email response, technical troubleshooting, back office end operations, writing/editing services.
SEO & Web Marketing Services - GDS specializes in Search Engine Optimization (SEO), Link Building, Viral Marketing, Social Bookmarking Services, Social Media Optimization Services, Pay per Click (PPC) & Website Promotion services. Customized internet marketing and web optimizing campaigns are tailored to meet client's goal and their targeted market. This ensures relevant traffic to the web site at a reasonable cost. Hence maximizing the ROI quickly and effectively.
Data Entry & Mining Services - GDS offers back-office support services and offshore processing services like data entry, mining, processing, analysis-to-report generation, internet research, inventory transcription, data conversion and many more.
Web Designing & Support Services - GDS offers top notch web designs, technological and application solutions to all kinds of clients like -independent software vendors, different industries and enterprises. Along with these GDS as well offers KPO services for the following :
- Research & Development
- Financial Consultancy and Services
- Advanced Web Applications
- Training & Consultancy
- Network Management
- Intellectual Property (IP) Research
- Writing & Content Development
- Legal Services
- Data Analytics
- Animation & Design
- Business & Market Research